News, Avinor | Avinor: The error has been corrected, and the airspace is gradually being opened to traffic

– The reason was a technical error at the Oslo Control Center. Due to the incident, there will unfortunately be delays throughout the day, Avinor informs at 9.35am.

They ask travelers to refer to information from their airline.

A little before 9 o’clock it was opened for long-haul flights.

This happened on Thursday morning

The airspace over the whole of southern Norway was completely closed early Thursday morning as a result of a technical error at the Oslo Control Center. The error occurred a little before 6:30 a.m. The cause was unknown, but Avinor ruled out that it was a computer attack.

At 8.40 some traffic could be opened up again.

– We are told that there will be some opening in the restrictions, and that some planes will be allowed to land now. This means that they have gained control over the airspace, but that there will still be strict restrictions, says communications manager Cathrine Fuglesang Framholt in Avinor to NTB at 8.40am.

– We have not received confirmation that the error has been rectified and that it is 100 per cent in order, but we can open for some air traffic, she says.

She emphasizes that safety comes first.

– After all, we are a security industry, where security is always the first priority. We are opening for some traffic, but then it will take a long time before we are completely back to normal, she says.

– Priority will probably be given to flights that come from far away and are due to land, says Framholt, who among other things refers to a flight from New York to Oslo.

Several hours of downtime

At Oslo Airport, the last flight took off at 6 o’clock, according to Avinor’s overview.

NTB spoke just after 6.30 a.m. to a passenger on a flight that was supposed to travel from Gardermoen to Zurich at 6.25 a.m., but where the pilot stated that air traffic control was down over the whole of southern Norway, and that the entire system was paralysed.

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While they waited for further information, coffee and food were served in the cabin. An hour and a half after the scheduled departure, the passengers were finally told that the flight to Switzerland had been canceled and that they had to leave the plane.

Norwegian informed TV 2 that they had to cancel a number of flights, and that they had been told that the airspace would be closed until 11 o’clock.

Not hacking

It is currently unknown what caused the airspace to be closed. But that is not due to a data breach, according to Avinor.

– I can deny that it is. There are two systems that do not talk to each other as they should, says press officer Helene Wattanapradit Jensen in Avinor to NRK.

The National Security Agency (NSM) informed NTB earlier on Thursday morning that they had not received any information linking them to what is happening over the airspace in southern Norway.

Asking flight passengers to show up

Avinor has asked passengers to travel to the airports as usual.

– Do as normal if you do not receive any other message from your airline, says communications manager Framholt.

– We are doing what we can to find the fault and get traffic moving again. It is too early to say when that will happen, she told NTB just before 7 o’clock.

Framholt informs Bergensavisen that there are two computer systems at the control center that are not talking to each other as they should. As a result, air traffic in southern Norway cannot be managed properly, and due to safety reasons the airspace had to be closed until further notice.

Rescue missions proceed as normal

The rescue helicopters will fly as normal on Thursday, rescue manager Jan Erik Skorte in the main rescue center told NRK on Thursday morning.

– If it is a question of life or death, we fly as normal – completely regardless of this, said the rescue leader.

The Norwegian Air Ambulance will not be affected by the flight stoppage either, says press manager Per Håkon Solberg.

There were several planes in the airspace in southern Norway when the news came from Avinor.

Two planes landed at Oslo Airport – one from Billund in Denmark and another from Førde – at 7.10 on Thursday morning. However, a number of subsequent flights had significantly delayed landing times, according to the airport’s records.

Kept up to date

Norwegian’s press officer Silje Glorvigen tells VG that all their flights to and from Oslo are affected. She does not have figures on how many planes are involved.

– We keep our passengers updated on what is happening, via text message, she told the newspaper.

Avinor is responsible for 43 state-owned airports as well as the air traffic control service for civil and military aviation in Norway.